Cancellations, or changes to the date of the excursion, must be made via email (to the sending address of the confirmation).
- Cancellations more than 48 hours prior to the day of the excursion: free of charge.
- Cancellations less than 48 hours before the day of the excursion (2 days before): 75% of the total amount will be charged.
- Cancellations on the same day of the excursion: 100% of the total is charged.
In the event that weather conditions prevent us from making the excursion, you will have the right to a refund of the amount of the reservation, not to impose any claim for this fact.
We always pay attention to possible alerts communicated by the maritime authorities.
It is not bad weather conditions that the weather is cloudy, or it rains.